Security & Privacy

Your data security is our top priority. Learn how we protect your information and maintain compliance.

🔒 Data Encryption

Encryption at Rest

• AES-256 encryption - All data stored in our databases is encrypted using industry-standard AES-256
• Encrypted backups - Database backups are encrypted before being stored
• Secure key management - Encryption keys stored in AWS KMS with automatic rotation
• Environment separation - Production data never touches development environments

Encryption in Transit

• TLS 1.3 - All API communication uses modern TLS 1.3 encryption
• HTTPS only - No unencrypted HTTP traffic allowed
• Certificate pinning - Mobile apps use certificate pinning to prevent MITM attacks
• VPN for internal services - All internal service communication over encrypted VPN

🔑 Authentication & Access Control

User Authentication

• Multi-factor authentication (MFA) - Optional 2FA via SMS or authenticator app
• SSO support - Enterprise plans include SAML 2.0 single sign-on
• Password requirements - Minimum 12 characters with complexity requirements
• Session management - Automatic logout after 30 days of inactivity

API Authentication

• API keys with scopes - Generate keys with limited permissions
• OAuth 2.0 - Standard OAuth flows for third-party integrations
• Webhook signatures - HMAC-SHA256 signatures on all webhook payloads
• Rate limiting - Prevent abuse with intelligent rate limits

const crypto = require('crypto');

function verifyWebhookSignature(payload, signature, secret) {
  const hmac = crypto.createHmac('sha256', secret);
  const expectedSignature = hmac.update(payload).digest('hex');
  
  return crypto.timingSafeEqual(
    Buffer.from(signature),
    Buffer.from(expectedSignature)
  );
}

🛡️ Compliance Certifications

🔐 Data Privacy

Data Minimization

• Only collect what's needed - We don't store data we don't use
• Automatic data expiry - Logs automatically deleted after 90 days
• Anonymization - PII removed from analytics and debugging data
• Data residency options - Choose where your data is stored (US, EU, Asia)

User Rights

• Right to access - Export all your data at any time via dashboard or API
• Right to deletion - Delete your account and all associated data permanently
• Right to portability - Download data in machine-readable JSON format
• Right to correction - Update incorrect information through your account settings

🏢 Infrastructure Security

Cloud Hosting

• AWS infrastructure - Hosted on Amazon Web Services with 99.99% uptime SLA
• Multi-region redundancy - Data replicated across multiple availability zones
• DDoS protection - AWS Shield and CloudFlare for DDoS mitigation
• Automated backups - Daily encrypted backups with 30-day retention

Network Security

• Virtual Private Cloud (VPC) - Isolated network environment
• Web Application Firewall - AWS WAF protects against common exploits
• Intrusion detection - Real-time monitoring for suspicious activity
• IP allowlisting - Restrict API access to specific IPs (Enterprise)

👁️ Monitoring & Auditing

Activity Logs

• User activity tracking - All login attempts, configuration changes logged
• API access logs - Complete audit trail of API requests
• Agent execution logs - Full history of what agents did and when
• Integration logs - Track data flowing to/from third-party services

Security Monitoring

• 24/7 security operations - Round-the-clock monitoring for threats
• Anomaly detection - Machine learning models detect unusual patterns
• Incident response team - Dedicated team for security incidents
• Vulnerability scanning - Weekly automated security scans

🤝 Third-Party Integrations

Integration Security

• OAuth flows - Never store your third-party passwords
• Scoped permissions - Only request minimum necessary permissions
• Token encryption - Access tokens encrypted at rest
• Token refresh - Automatic token rotation for security

Vendor Security

• Vendor assessments - All integrations undergo security review
• Data Processing Agreements - DPAs with all sub-processors
• Regular audits - Quarterly review of third-party security posture
• Incident coordination - Direct communication channel with vendor security teams

🚨 Incident Response

Our Commitment

• Immediate notification - We'll notify you within 24 hours of any security incident
• Transparent communication - Regular updates throughout incident investigation
• Post-incident review - Detailed report with lessons learned and improvements
• Compensation policy - Service credits for SLA breaches due to security incidents

Report a Vulnerability

We take security seriously and welcome reports from security researchers. If you discover a vulnerability:

1. Email security@inteliworks.io with details
2. Include steps to reproduce the vulnerability
3. Allow us 90 days to patch before public disclosure
4. Receive recognition in our Hall of Fame (with permission)

📋 Security Questionnaire

Need to complete a security questionnaire for procurement? We've got you covered: